Yes, you have 15 days to return the product in its packaging and in perfect conditions if you do not like it. We will check it is ok once we receive it and we will return the amount you paid in maximum 20 days. All return expenses are per buyer's acocunt.

You can make sure we will attend your order carefully and will have the guaranty of a company established in 1983 and based in Petrer (Alicante) Spain since then. Your confidence and satisfaction is our main goal.

No, we only sell out of season items and counter samples which we have not sold to any of our customers (shops, stores, dept. stores, etc...)

No, we will only use you personal details for order processing. In any case we will provide your details to third parties or will ise them for promotional purposes. Also you are allowed to send a ask us to delete your data from our records by written and we will proceed accordingly.

No, it is the same extra cost for any quantity except for orders over 100 € shipped to Spain or 200 € shipped to the rest of countries in the EU, in which case shipping cost would be for free. 

You have to pay only the transport cost which is the same amount for any quantity of bags except for orders over 100€ for Spain and 200€ for therest of european union which would have free shipping cost. 

Only for shipments to Spain, payment against delivery will have an extra cost. All of them detailed in the Shipments & Payments Menu. Shipments out of Spain can not choose payment against delivery.

Yes, just send a message to our customer service and we will answer to you shortly by providing all requested information.

If product fault is due to us we will take care of it by repairing or changing the product without cost for you. In any case this faults can be due to the usual use of the product.

Yes, it is totally safe since Pepe Moll in case case knows your credit card or bank details. In case you choose payment with credit card then you will be redirected to our bank's TPV system which is safe and certified and only accesible by the bank. In any case we  are informed by anyone about your payment details.

Deliveries within Spanish Peninsula will take bewtween 24 - 48 hrs if your order is received and paid before 15.00 hrs. If later, delivery time will increase in one day.

Deliveries to Baleraric Island and rest of European Union will take between 3 - 8 days depending on destination.

This timings could change due to causes out of our control like weather, laws or work capacity etc...

No, prices are final selling prices and only transport expenses will be added. No other charges are applied.